THE AD TWINS

Basic Gig Info/FAQ:

Thank you for stopping by! We may or may not have reviewed your content yet, but please use this checklist to further understand our process. This will ensure your order is set to go, or help answer your questions. :)

IS YOUR SCRIPT THE CORRECT NUMBER OF WORDS?
$5 covers a script of 100 words or less (a discounted price), but from there, we charge $10 per each added set of 100 words.
Therefore 100-200 words is $10 extra, 200-300 is $20 extra, 300-400 is $30 extra, etc...
Please do not order a second $5 multiple if your script is 200 words. We will only deliver the word count paid for. 

WHY DON'T WE OFFER SCRIPT-WRITING SERVICES?
Unfortunately, we don't have time to offer this service. We recommend Fiverr users MiaCarter and GregCreates for this. If a script is not provided, or only minimal information is supplied (for example, you asked us to visit your website and find more details to add) we cannot complete your order. :( 

HOW LONG WILL IT TAKE?
We advertise a 12-day delivery for non-rush orders. This is because we work around full time jobs, regularly keep 60-95 orders in queue and have to complete that many before reaching each new order. Filming doesn't take long — it's reaching your order on our list that takes some time. We value and appreciate your patience. Rest assured, your video will NOT be delivered late!

WANT YOUR ORDER SOONER THAN 12 DAYS?
Please contact us via DIRECT INBOX for a special quote. We may be able to bump you up with additional payment. Our 3-day rush is currently $40 extra, but we have lower costs for longer periods. We CANNOT rush your video for free. It's not fair to us or our other buyers. Thanks for understanding!

DID YOU ASK US TO DO SOMETHING WE DON'T ADVERTISE?
Like use a prop? Or film in a location other than our neutral, studio backdrop? Unique requests need to be cleared BEFORE an order is placed, (via direct inbox message) otherwise we will default to our basic offerings. Currently, we film ALL videos in front of a neutral, studio backdrop. Due to lack of space, we can only film as far back as waist-up. We also do not have a teleprompter, so we film ALL videos with distance-changing cuts, and typically take each line sentence-by-sentence. This style cannot be modified. If you'd like to further discuss options, please clear this before ordering or immediately after ordering.

SCRIPT NOT READY?
We do ask that buyers supply scripts with the order, but if you need a bit more time, that's okay.
*But we MUST have the FINAL VERSION of the script at least 3 DAYS before the video is to be delivered.* Otherwise, we will need to cancel, because we won't have enough time to ensure its completion.

USING A LANGUAGE OTHER THAN ENGLISH?
Unfortunately, we are not cool enough to be bilingual. :( We wish we were, but at this time, all we can offer is English scripts. If you wish for us to attempt a few words in another language, we do require pronunciation guides, and cannot offer free revisions if we mispronounce it.
We also hope you'll include a pronunciation guide on any other words you think would be especially challenging, like last names or made-up product names.


ARE YOU PROMOTING SOMETHING AGAINST OUR GUIDELINES?
Something related to sexual innuendo, drugs (including marijuana), illegal activity (like movie downloads or illegal gambling for example) hateful speech, violence or adult language? Anything that wouldn't be considered "G" or "PG" rated? We can't do that.
Moral issues aside, promoting this sort of content would be harmful to external business careers (outside of Fiverr).
*We cannot say the word "sex" unless referring to gender, and even in a scientific sense, we cannot talk about libido, etc...
Sexual innuendo covers a broad spectrum, so here are some examples of what we cannot do: 
We cannot: wear a bikini, imply threesomes, imply we had a crazy night together, talk about how "something makes us hot," or imply some other sort of sexually-aroused feeling, reference breasts or other personal body parts, imply that we've hooked up with someone, make sexual jokes about "putting things in our mouths," or any other similar jokes that allude to sexual behavior.
Also, to protect us from falling victim to "fetish" requests, we do not do videos showing our feet, blowing up balloons, slime videos, or any other topic that we feel uncomfortable with — no matter how innocent buyers may make it seem. 
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If you ordered EXTRAS:

1. For style requests: We can follow basic guides like business/professional, girly, fancy, rocker, etc... But please clear specifics ahead of time, like requests such as this: "Please wear a red dress with a black belt and blazer with three-quarter-length sleeves." (We may not own anything like this, so that's why we'd first need you to check. :) *We CANNOT provide this service unless the $10 extra is purchased. The basic $5 does not cover this feature.

2. Did you pick the URL/Logo option?
-Please specify which you'd like to appear in the video. (Both is OK!)
-If you've provided a logo, please upload and attach it to
the order.
*We CANNOT provide this service unless the $10 extra is purchased. The basic $5 does not cover this feature.

(See revision policy below)
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REVISION/GIG POLICY
*We will only perform a redelivery if we have made an error in the
script or direction.

*If your directions do not meet our moral guidelines, we have the right to request a cancellation, ask you to amend the script or omit the unsuitable material.
*Additional changes in the video left unspecified in your original order can be completed
through an additional purchase for re-shoots and modifications.

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Well, that about covers it!
If you've made sure to follow these directions, then you are a total rockstar, and your video is all set to go!!

If not, please revise your directions now, and get ready to receive your awesome promotional video! :)